Putting Voice and Mobile to Work at Dreamforce 2012
As we’ve discussed here before, we are incredibly excited to introduce Lexee to the market. A product of Angel Labs, the Lexee software development kit (SDK) is backed by Angel’s Customer Experience (CX) Analytics that enables businesses and developers to easily build and deploy fully conversational mobile iOS and Android voice applications as well as measure their effectiveness.
This week at Dreamforce in San Francisco, we’ll be showing Lexee in action with Lexee for Salesforce. This new mobile showcase application will be available in October and opens up a conversational dialogue between a Saleforce.com user and the mobile application, offers users immediate insight into their Salesforce account and powers voice-driven transactions.
Driven entirely by voice commands, Lexee for Salesforce verbally confirms specific information such as:
- The existing sales pipeline
- Recent deals that have closed
- Upcoming deals
- Percentage probability that upcoming deals will close
- Information on their sales team
- Detailed visibility into sales representatives and each representative’s specific sales revenue
In a nutshell, we’re trying to help employees be even more productive, easily identify new revenue opportunities and quickly put their mobile devices to work. There is limited real estate on a smartphone and we’re envisioning that this personalized, voice-enabled bridge between an employee and a mobile device can simplify any transaction and easily provide the information to improve any customer experience.
Please feel free to stop by Booth #333 at Dreamforce to enjoy a cold beer and check out Lexee in action in addition to our other solutions for Salesforce, including Angel’s SupportbyFone, Contact Center and Voice for Chatter.
Hopefully we’ll see you sometime this week, but as always, we’re interested in hearing your thoughts below!
Leave a Reply
